dc.contributor.author | Dasan, Jakaria | |
dc.date.accessioned | 2021-01-27T15:33:23Z | |
dc.date.available | 2021-01-27T15:33:23Z | |
dc.date.issued | 2020-12-22 | |
dc.identifier.uri | http://oer.ums.edu.my/handle/oer_source_files/1415 | |
dc.description.abstract | Three forms of customer expectations on services provided to them | en_US |
dc.subject | customer satisfaction, customer service, customer experience | en_US |
dc.title | CUSTOMER ULTIMATE EXPERIENCE | en_US |
dc.type | Recording, oral | en_US |
dc.resources.url | https://www.youtube.com/watch?v=AI2rYupxBYU | en_US |
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