CRISIS TRAITS AND COMPETENCIES in Online Media

Abstract

A crisis is a significant calamity that can arise from a natural disaster, illness, human error, intentional purpose, or any combination of these. When it comes to the workplace, a crisis is an unforeseen event that serves as managers’ ultimate test. Insufficient knowledge can quickly cause panic attacks and impair one’s ability to think clearly. As a result, as the crisis worsens, the situation gets worse. Notably, maintaining composure is the best course of action. It is required of you as the crisis management accountable officer to provide a great deal of explanation. Your first response is to go back to the four traits of a crisis that will help you deal with it effectively. The element of surprise, the lack of appropriate information, the rapid tempo of the event, and the intense scrutiny. You’ll feel more at ease and prepared to steer the crisis through to resolution if you combine this understanding with the crisis competencies of having a capable team and a strong leader, the ability to identifying risks and organising solutions in advance, and possess the ability to understand your audience and the media ecosystem as an environment.