Part 1 Verbal & Non Verbal Communication (The Power of Language)

Abstract

In this video, we explored language as the foundation of communication and its key characteristics:

Symbolic Nature of Language

Words are symbols representing objects, ideas, or concepts but are not the objects themselves. Different languages use different symbols for the same concept (e.g., "money," "dinero," "ringgit"). Language is Governed by Rules

Phonological Rules: Govern pronunciation (e.g., "tear" can mean to rip or a drop of liquid). Syntactic Rules: Govern word order in sentences for clarity. Semantic Rules: Dictate the meaning of words (e.g., "apple" refers to a fruit). Pragmatic Rules: Govern language use based on context (e.g., tone and situation). Layers of Meaning

Denotative Meaning: Literal dictionary definitions (e.g., "home" = place of residence). Connotative Meaning: Emotional or cultural associations (e.g., "home" = feelings of safety and family). The Semantic Triangle

Explains how meaning is derived through: Symbol: The word (e.g., "home"). Referent: The object or concept the word refers to. Reference: The mental image or idea linked to the symbol. Clarity in Language

Concrete Language: Specific and observable (e.g., "a red apple"). Abstract Language: Broader and open to interpretation (e.g., "freedom"). Using clear language reduces misunderstandings, while abstract language leaves room for interpretation. Language and Credibility Factors affecting credibility:

Clichés: Overused phrases can reduce originality. Dialects: Can build rapport but may alienate others. Defamation: False information harming reputations (written = libel; spoken = slander). Loaded Language: Words with strong connotations influence emotional responses. This part laid the foundation for understanding how language influences communication. The next video will explore non-verbal communication channels and their impact on interaction.