Abstract:
Nonverbal cues form a major component of everyday communication, often conveying more meaning than spoken language. These cues include facial expressions, gestures, body posture, tone of voice, eye contact, physical distance, and even silence. They help individuals interpret emotions, intentions, and attitudes that may not be expressed verbally, especially in culturally diverse and high-context environments such as Malaysia.
Understanding nonverbal communication also requires recognising the multiple layers of meaning present in any interaction. Communication typically consists of a surface meaning (the literal message), an intended meaning (what the speaker actually wants to express), and a perceived meaning (how the listener interprets it). Differences between these layers often create misunderstandings, misinterpretations, or shifts in relational dynamics.
By analysing these cues and layers systematically, individuals—especially university students—can develop a clearer awareness of how people express themselves beyond words. This knowledge enhances interpersonal understanding, supports more effective collaboration, and improves the accuracy of interpreting emotional and contextual messages in social, academic, and professional settings.
Description:
This information explains how people communicate through nonverbal signals such as body language, tone, and facial expressions. It highlights how these cues reveal emotions and intentions that words alone may not express. It also introduces the idea of communication layers—what is said, what is meant, and what is interpreted—helping readers understand why messages can be misunderstood. The content provides a clear foundation for recognising nonverbal behaviour and interpreting hidden meanings in daily interactions.