Standard for quality tour and guiding services

dc.contributor.author	ABD MAJID, MOHD RIZWAN
dc.date.accessioned	2025-12-16T02:57:57Z
dc.date.available	2025-12-16T02:57:57Z
dc.date.issued	2025-08-28
dc.identifier.uri	http://oer.ums.edu.my/handle/oer_source_files/3406
dc.description	This one-day training program focuses on equipping tour guides and tourism professionals with the necessary skills and knowledge to deliver high-quality tour and guiding services based on ASEAN standards. The training emphasizes professionalism, effective communication, customer service, safety, and cultural interpretation through a mix of interactive discussions, role-playing, and hands-on activities.	en_US
dc.title	Standard for quality tour and guiding services	en_US