Abstract:
Over the past few months, there has been a noticeable
decline in employee morale and an increase in conflict
among team members within the operations department.
Five employees have lodged complaints about work load
and job satisfaction at workplace.
As a result, absenteeism and turnover rates have risen,
impacting overall productivity. Analyze the underlying
causes of the issues affecting employee work load and job
satisfaction within the operation department based on the
case above.